Launched in 2023, Better Public Services is the transformation strategy for the public service aimed at delivering for the public and building trust. The Public Service Transformation Framework is at the core of the strategy and comprises three priority themes:

Digital and innovation at scale

Workforce and organisation of the future

Evidence-informed policy and services designed with and for the public
The transformation programme will enhance the resilience of the public service to face future challenges; apply modern working methods and digital tools; improve evidence-based decision-making; strengthen innovation strategies; improve policy-making and delivery of public services; and increase the capacity and efficiency of the public service.
The vision is to create an inclusive, high quality and integrated public service provision that meets the needs and improves the lives of the people of Ireland. Real progress is being made. This conference will bring together key stakeholders from across Ireland’s public service to look ahead to what’s next and how we can deliver transformation at scale.
Where
Talbot Hotel Stillorgan, Dublin
When
Thursday 2nd
October 2025

A high level panel of experts will look at key issues including:
- Better Public Services: Update on delivery;
- Strengthening public trust in government;
- Embedding design across our public service;
- Engaging with the service user – becoming citizen-centric;
- Designing inclusive and accessible public services;
- Identifying skills gaps in the public service;
- Upskilling and reskilling staff;
- Driving equality, diversity and inclusion within organisations;
- Delivering large scale transformation;
- New workforce models;
- Innovative leadership;
- Innovation in healthcare delivery;
- Creating and using innovative solutions for government;
- Sectoral update: health; justice; education; local government;
- Best practice case studies.




Event Speakers
Speakers confirmed so far include:

Pauline Mulligan
Local Government Management Agency

AnnMarie Farrelly
Fingal County Council

Nessa White
SOLAS

Dara Ryder
AHEAD

Mary Murphy
Age Action

Elaine Teague
Disability Federation of Ireland
Full programme announced soon!
Exhibition opportunities
Join Ireland’s leading organisations in partnering with Public Services 2025. There are a small number of high-profile exhibition packages available. For further information on how your organisation can benefit, contact us directly on +353 (0)1 661 3755 or email Olivia.Ross@eolasmagazine.ie




Event Venue
Event venue location info and gallery
Newsletter
Subscribe for conference updates.