In recent years there has been huge progress in the key areas of promoting innovation, digitalising services and improving the development of people and workforce planning. There are 370,000 public servants working across different sectors, all working to deliver better, more effective services.
Launched last year, Better Public Services is the new transformation strategy for the public service aimed at delivering for the public and building trust. The successor to the Our Public Service 2020 programme, core pillars of the strategy are:
Digital and innovation at scale
Workforce and organisation of the future
Evidence-informed policy and services designed with and for the public
The vision is to create an inclusive, high quality and integrated public service provision that meets the needs and improves the lives of the people of Ireland. An Action Plan for Designing Better Public Services was launched in December 2023, a roadmap for embedding design across our public services. This conference will bring together key stakeholders from across Ireland’s public service to look ahead to what’s next and how we can deliver transformation at scale.
Where
The Gibson Hotel, Dublin
When
Wednesday 15th
May
A high level panel of experts will look at key issues including:
- Better Public Services: Update on delivery;
- Strengthening public trust in government;
- Embedding design across our public service;
- Engaging with the service user – becoming citizen-centric;
- Identifying skills gaps in the public service;
- Upskilling and reskilling staff;
- Delivering large scale transformation;
- New workforce models;
- Innovative leadership;
- Innovation in healthcare delivery;
- Creating and using innovative solutions for government;
- Sectoral update: health; justice; education; local government;
- Best practice case studies.
Event Speakers
Speakers confirmed so far include:
Paschal Donohoe TD
Minister for Public Expenditure, NDP Delivery and Reform
Jasmina Behan
Department of Public Expenditure, NDP Delivery and Reform
Damien McCallion
Health Service Executive
Kieran O’Neill
Deloitte
Eimear Bourke
An Garda Síochána
Helen Brophy
Institute of Public Administration
Andrew Brownlee
SOLAS
Emer Darcy
The Courts Service of Ireland
Caitriona Heffernan
Health Service Executive
Geraldine Hurley
Department of Social Protection
Kamila Gasinska
GovTech Lab Lithuania
Eileen Quinlivan
Dublin City Council
Laura Yarrow
Government Digital Service, UK
Brian Molloy
Irish Defence Forces
Martin Quigley
Pobal
William Flanagan
OpenSky
William Beausang
Department of Further and Higher Education, Research, Innovation and Science
Elizabeth Canavan
Department of the Taoiseach
Emma Creighton
National College of Art and Design
Programme
Delivering transformation at scale
Registration & morning coffee
Chairperson’s welcome and introduction
Kieran O’Neill, Consulting Partner Deloitte
Ministerial address
Paschal Donohoe TDMinister for Public Expenditure, NDP Delivery and Reform
Delivering better healthcare in Ireland
Damien McCallion, Chief Operations Officer Health Service Executive
Enabling innovation in the public sector
Presented by Deloitte
Embedding design across the UK’s public sector
Laura Yarrow, Head of DesignGovernment Digital Service, UK
Creating and using innovative solutions for government
Kamila Gasinska, Strategic Partnerships LeadGovTech Lab Lithuania
Questions & answers / Panel discussion
Morning coffee / networking break
Pobal HP Deprivation Index: Targeting resources to communities most in need
Martin Quigley, Director of Data and AnalyticsPobal
Practical Roadmap to Execute your Generative AI Strategy
William Flanagan, Director of Technology and CommercialOpenSky
Transforming policing for a changing Ireland
Eimear Bourke, Executive Director, Strategy and TransformationAn Garda Síochána
Delivering better services for citizens
Eileen Quinlivan, Deputy Chief Executive Dublin City Council
Implementing complex change at scale
Brian Molloy, Head of Transformation Óglaigh na hÉireann / Defence Forces
Questions & answers / Panel discussion
Networking Lunch
PANEL DISCUSSION: CREATING THE WORKFORCE AND ORGANISATION OF THE FUTURE
William Beausang, Assistant Secretary, Department of Further and Higher Education, Research, Innovation and Science
Helen Brophy, Director General, Institute of Public Administration
Andrew Brownlee, CEO, SOLAS
Geraldine Hurley, Assistant Secretary, Human Resources, Department of Social Protection
Roisin Walsh, Principal Officer, Public Service Workforce, Department of Public Expenditure, NDP Delivery and Reform
Bernie Kelly, Chief Executive, National Shared Services Office (invited)
Comfort break
PANEL DISCUSSION: RETHINKING POLICY AND RESHAPING DELIVERY: DESIGNING BETTER PUBLIC SERVICES
Jasmina Behan, Assistant Secretary, Department of Public Expenditure, NDP Delivery and Reform
Elizabeth Canavan, Assistant Secretary, Department of the Taoiseach
Emma Creighton, Assistant Lecturer, National College of Art and Design
Emer Darcy, Assistant Secretary, An tSeirbhís Chúirteanna / The Courts Service of Ireland
Caitriona Heffernan, HSE Spark National Innovation Lead, Health Service Executive
Valerie O’Sullivan, Chief Executive, Cork County Council (invited)
Chairman’s summary and conference close
Sponsorship & Exhibition opportunities
Join Ireland’s leading organisations in partnering with Public Services 2024. There are a small number of high-profile packages available. For further information on how your organisation can benefit, contact us directly on +353 (0)1 661 3755 or email Olivia.Ross@eolasmagazine.ie.
Event Venue
Event venue location info and gallery
Newsletter
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