Public Services 2024

Delivering transformation at scale

Wednesday 15th May ● The Gibson Hotel, Dublin



An eolas event

Sponsored by

In recent years there has been huge progress in the key areas of promoting innovation, digitalising services and improving the development of people and workforce planning. There are 370,000 public servants working across different sectors, all working to deliver better, more effective services.

Launched last year, Better Public Services is the new transformation strategy for the public service aimed at delivering for the public and building trust. The successor to the Our Public Service 2020 programme, core pillars of the strategy are:

Digital and innovation at scale

Workforce and organisation of the future

Evidence-informed policy and services designed with and for the public

The vision is to create an inclusive, high quality and integrated public service provision that meets the needs and improves the lives of the people of Ireland. An Action Plan for Designing Better Public Services was launched in December 2023, a roadmap for embedding design across our public services. This conference will bring together key stakeholders from across Ireland’s public service to look ahead to what’s next and how we can deliver transformation at scale.

Where

The Gibson Hotel, Dublin

When

Wednesday 15th
May

A high level panel of experts will look at key issues including:

  • Better Public Services: Update on delivery;
  • Strengthening public trust in government;
  • Embedding design across our public service;
  • Engaging with the service user – becoming citizen-centric;
  • Identifying skills gaps in the public service;
  • Upskilling and reskilling staff;
  • Delivering large scale transformation;
  • New workforce models;
  • Innovative leadership;
  • Innovation in healthcare delivery;
  • Creating and using innovative solutions for government;
  • Sectoral update: health; justice; education; local government;
  • Best practice case studies.

Event Speakers

Speakers confirmed so far include:

Speaker 1

Paschal Donohoe TD

Minister for Public Expenditure, NDP Delivery and Reform

Speaker 1

Jasmina Behan

Department of Public Expenditure, NDP Delivery and Reform

Speaker 1

Kieran O’Neill

Deloitte

Speaker 1

Eimear Bourke

An Garda Síochána

Speaker 1

Helen Brophy

Institute of Public Administration

Speaker 1

Andrew Brownlee

SOLAS

Speaker 1

Emer Darcy

The Courts Service of Ireland

Speaker 1

Caitriona Heffernan

HSE

Speaker 1

Geraldine Hurley

Department of Social Protection

Speaker 1

Kamila Gasinska

GovTech Lab Lithuania

Speaker 1

Eileen Quinlivan

Dublin City Council

Speaker 1

Laura Yarrow

Government Digital Service, UK

Speaker 1

Brian Molloy

Irish Defence Forces

Speaker 1

Martin Quigley

Pobal

Speaker 1

William Flanagan

OpenSky

Full programme announced soon!

Sponsorship & Exhibition opportunities

Join Ireland’s leading organisations in partnering with Public Services 2024. There are a small number of high-profile packages available. For further information on how your organisation can benefit, contact us directly on +353 (0)1 661 3755 or email Olivia.Ross@eolasmagazine.ie.

Register

Secure your place today

Delegate rate
€325

+ VAT @ 23% = €399.75

Event Venue

Event venue location info and gallery

The Gibson Hotel

Point Square
North Dock
Dublin
D01 X2P2
Ireland


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